Returns & Exchanges

At ACACIA, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges on unworn, unwashed items with original tags and hygiene liners intact within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in the original packaging, ensuring all ACACIA tags and liners are attached, and include your packing slip.

3

Ship It Back

Print the prepaid shipping label provided via the portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, your refund or store credit will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing